Privacy Policy
Last Updated: 12-Dec-2024
At MyPinkRides, we are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy outlines the types of personal information we collect, how we use it, and the measures we take to protect it.
By using our services, you consent to the data practices described in this Privacy Policy. If you disagree with the terms outlined in this policy, please do not use our services.
1. Information We Collect
We collect both personal and non-personal information to provide and improve our services:
Personal Information:
- Account Information: When you create an account, we collect your name, email address, phone number, and payment details.
- Location Data: We collect your GPS location data to provide ride services, including pickup and drop-off locations.
- Ride Data: We collect information about your rides, such as the time, location, and route.
- Payment Information: We collect and store payment details (such as credit/debit card numbers) for processing transactions securely.
Non-Personal Information:
- Device and Usage Data: We collect non-personal information such as your device type, operating system, IP address, and browsing activity on our website or app.
- Cookies and Tracking: We use cookies to improve your experience by saving your preferences and analyzing how you use our services.
2. How We Use Your Information
We use the collected information for the following purposes:
- Provide Services: To process your ride requests, route mapping, and communicate with you regarding your bookings.
- Payment Processing: To process payments securely and manage transactions related to your rides.
- Account Management: To manage your account and provide customer support.
- Improving Services: To improve our services, analyze trends, fix bugs, and enhance the user experience.
- Communication: To send you promotional offers, updates, and notifications about your ride.
- Legal Compliance: To comply with legal obligations or resolve disputes.
3. Sharing of Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your data with the following entities in the following situations:
- Service Providers: We may share your personal information with trusted service providers who assist with services such as payment processing, data storage, analytics, and customer support.
- Legal Obligations: We may disclose your information if required by law, such as in response to a subpoena, court order, or legal process.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
- Drivers: When you book a ride, your name, phone number, and location details will be shared with the driver for the purpose of fulfilling the ride request.
4. Data Security
We implement industry-standard security measures to protect your personal information, including encryption of payment details and the use of secure servers. However, no method of transmission over the internet or electronic storage is 100% secure, and while we strive to protect your information, we cannot guarantee its absolute security.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including legal, accounting, or reporting obligations. If you wish to delete your account or request that we stop processing your data, you can contact us at any time.
6. Your Rights and Choices
You have several rights regarding your personal data:
- Access: You have the right to request access to the personal data we hold about you.
- Correction: You can update or correct your information if it is inaccurate.
- Deletion: You may request the deletion of your personal data, subject to certain legal conditions.
- Opt-Out of Communications: You can opt-out of receiving marketing communications from us by clicking the unsubscribe link in any email.
- Withdraw Consent: If we process your data based on your consent, you have the right to withdraw that consent at any time.
7. Children's Privacy
Our services are not intended for children under the age of 18. We do not knowingly collect personal data from individuals under 18. If we become aware that a child under 18 has provided personal information to us, we will take steps to remove such data from our records.
8. International Data Transfers
If you are accessing MyPinkRides from outside [Your Country], please note that your personal information may be transferred to, processed, and stored in a country other than your own.
9. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technology. When we make changes, we will update the "Last Updated" date at the top of this page.
10. Contact Information
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
- Email: support@mypinkrides.com
- Phone: +91 9310587275
- Address: F-19/20 ground floor sector-15 rohini 110089
